How does Bull Smart Cooler recognise items in self-service?+
Inside there are camera sensors and weight plates on the shelves. Once the card is authorised, the customer opens the door, takes items, and closes it. The system compares before and after, identifies the picked items via visual + weight signals, and charges the total automatically.
What happens if the AI misidentifies a picked item?+
A post-check reconciles vision against weight; on a mismatch the transaction is flagged for manual review in the dashboard. In practice recognition accuracy is above 99 % and discrepancies are rare. The operator can correct the transaction in the dashboard and refund the difference to the customer.
Who is Bull Smart Cooler best for?+
Sites where customers grab fresh items quickly — business centres, gyms, clinics, transit hubs and busy office kitchens. The open format speeds up the pick versus a spiral machine, shortening the transaction cycle and lifting daily volume.